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Settlement is the process of money being transferred to your bank account which was collected by your customer after deducting the transaction charges.
Generally it takes “T+3” i.e. The day of transaction plus three working days for the transaction amount to be settled into your bank account. “T+3” does not include any non-working Saturday, Sunday or Bank Holidays.
Go to your Dashboard. Click on Payments Section from the Menu, You will find all the transactions which have taken place in the selected date range. You yourself can initiate a refund from the system in case of a dispute with the customer or track the history.
You can check the status of the settlements from the Settlements tab in the Menu. Settlement Status when displayed “Ready to Settle” will be Settled on the next Working Day.
You can log on to your AggrePay Dashboard and then go to the Reports Menu. If you cannot see this menu by any reason, please contact techsupport@aggrepay.in
Yes, Definitely. However we need you to E-Mail the Image / Scan of the respective cancelled cheque of the bank account in which the settlement should take place. Since we do not want any errors whilst the details of the account are entered.
Please click here to know more.
Relax, Transfer it to your bank account by logging in www.AggrePay.in To know how, please click here.
You will not be able to load money in your wallet after 2nd Jan 2018. You will be able to make payments on merchants using your wallet balance till 31st Jan 2018.
Refunds can be transferred to bank account/source by clicking on Refund option under payment summary of 'AggrePay wallet' dashboard. Follow these steps:
Visit www.AggrePay.in and login to your account.
Go to Customer Dashboard. You can click here for access.
Click on 'AggrePay Wallet' icon available on the left side of your page.
Click on 'Refund' option available on the right under the transaction summary
The refunded amount will reflect in the source (card/bank account) within 3-5 working days (excluding Saturday, Sunday and Bank Holidays)
Confirm whether the payment processed was successful by checking your buyer dashboard, (Please note that guest checkout transactions will not be visible on the buyer dashboard)
If Yes, Please contact the customer support team of the merchant by logging on to the merchant's website and provide your merchant transaction ID along with AggrePay Payment ID (available on Buyer Dashboard and your transaction email).
If No, The amount will be auto refunded within 48 hrs. Kindly check your buyer dashboard to see the status of your refund. Refunds into bank usually take 3-5 business days from the date of refund (Excluding Saturdays, Sundays and Bank Holidays) to reflect in your bank account.
If you have not received the refund even after the stipulated time frame, share you bank statement with us from the date of transaction till date by clicking on the Contact Us Tab.
:Bill payments will be updated within 2 working days on merchant site.
The amount will be auto refunded within 48 hrs. Kindly check your customer dashboard to see the status of your refund. Refunds into bank usually takes 3-5 business days to reflect in your bank account.
Typically, network failures lead to such situations. Worry not, your money is safe. Contact the merchant and provide your merchant transaction ID and AggrePay Payment ID (available on Dashboard and your transaction email).
Please contact the customer support team of the merchant by logging on to the merchant’s website and provide your merchant transaction ID along with AggrePay Payment ID (available on your transaction email).
All queries regarding service/order and refund for a successful transaction can be addressed by the merchant only.
Confirm whether the payment processed was successful by checking your transaction confirmation emailer.
If your transction is successful, Please contact the customer support team of the merchant by logging on to the merchant’s website and provide your merchant transaction ID along with AggrePay Payment ID (available on your transaction email).
If not, The amount will be auto refunded within 48 hrs. Kindly check your buyer dashboard to see the status of your refund. Refunds into bank usually take 3-5 business days from the date of refund (Excluding Saturdays, Sundays and Bank Holidays) to reflect in your bank account.
Bill payments are updated within 2 days on the merchant’s website.
Please contact merchant with the confirmation receipt of your successful payment post 2 days for an update on the bill payment status.
Bill payments are updated within 2 days on the merchant’s website.
You need not worry. Your amount will be refunded back to your source account within 48 hours. Refunds take upto 3-5 business days from the date of refund to reflect in your bank account (Excluding Saturdays, Sundays and Bank Holidays).
Refunds can be transferred to bank account/source by clicking on Refund option under payment summary of 'AggrePay wallet' dashboard. Follow these steps:-
Visit www.AggrePay.in and login to your account.
Go to Customer Dashboard. You can click here for access
Click on 'AggrePay Wallet' tab on customer dashboard.
Click on "Refund" button on the right side of the payment ID details.
The refunded amount will reflect in the source (card/bank account) within 3-5 working days (excluding Saturday, Sunday and Bank Holidays).
Refund into wallet reflects instantly. Refunds into bank usually takes 3-5 business days to reflect in your bank account.
To check the status of your refund into wallet follow these steps:
Visit www.AggrePay.in and login to your account.
Go to Customer Dashboard. You can click here for access.
Click on 'AggrePay wallet' option available on the left side of page
Check the status of your refunds in the transaction list.
Refunds into bank usually takes 3-5 business days to reflect in your bank account.
Refunds are generally processed by bank after 48 hrs of the transaction. Bank usually takes 3-5 business days from the date of refund to reflect in your bank account (Excluding Saturdays, Sundays and Bank Holidays).
1 As per payment network regulations, please contact your merchant directly.
2 Incase of no response from your merchant, please reach out to your bank for any payment related queries.